The Complete Car Cosmetics Team
All our team are highly valued, skilled and individually hand picked for their strengths within their specialist fields.
Our paint refinishing specialist team consists of Karl Gibson, who has received qualified Lesanol product training, undergone quality assessment by an AkzoNobel trainer and is certificated.
Karl is a fully qualified and registered A.T.A Accredited senior paint technician, this qualification demonstrates both Karl's and our commitment to the quality of our finished product.
All his certificates can be found being proudly displayed in our customer reception area.
A perfectionist in paint and polish, Karl is very capable of applying his knowledge to ensure a flawless finish in all his work.
Karl has 22 years experience, 18 years within bodyshops, 8 years as an ATA senior paint technician, gaining experience and qualifications whilst working at large dealership based bodyshops as well as smaller independent repair centres.
Karl's hobbies include: spending time with the family, running, weight training and 5-a-side football.
Our specialist panel team consists of Daniel Hurt. Dan has a great number of years experience, this shows in the quality of repair and preparation of EVERY vehicle, whether it's a Transit van or a prestige vehicle.
Dan specialises in the fine art of panel beating, taking on the more tricky, challenging panel repairs.
There's not a lot that we throw at Dan that he can't handle, an absolute wizard with our specialist dent pulling equipment and a master craftsman at shaping filler.
Dan is also highly experienced in the removal, fitting and re-aligning of body panels.
Dan's hobbies include: family activities, football and relaxing with a cold drink!
Simon has been in the motor trade for many years & in this time has worked for several large dealerships (including prestige)
As a multi-skilled member of staff Simon is able to:
- Strip / refit parts
- Repair light panel damage
- Prepare areas ready for paint
- Repair alloy wheels
- Machine polish / buff
Simons hobbies include:
- Classic Cars
- Restoring his classic mini
- Following the British Touring Car Championship
Collections, Drop-Offs, Valeting & Cleaning
Ray is a key member of our team who whilst taking his job seriously, also brings a lighthearted bit of fun and humour.
Quite often Ray will collect / drop off customers and the feedback we receive is great, everyone loves Ray!
One of his responsibilities is ensuring vehicles are valeted before being collected, the finishing touch is incredibly important to us and Ray prides himself in his standards.
Ray also maintains our workshops, ensuring everywhere is kept spotlessly clean from wall to wall, the floor well swept, bins emptied and everything in its correct place.
Ray's hobbies include: spending time with the family, playing cards and holidaying.
Maurice is a valued member of our valeting / workshop cleaning team.
One of Maurice's responsibilities is ensuring vehicles are valeted before being collected, the finishing touch is incredibly important to us and Maurice prides himself in his standards.
Maurice also maintains our workshops, ensuring everywhere is kept spotlessly clean from wall to wall, the floor well swept, bins emptied and everything in its correct place.
Maurice’s Hobbies include open water swimming, cycling and supporting DCFC
Reception & Administration
Davinia has grown up around the motor trade, her father owned a very successful garage business which went on to become the first Subaru dealership in the U.K.
Davinia manages our front-of-house operations, from the initial warm greeting, to ensuring customers are kept up to date with booking / repair progress.
Another daily duty that Davinia carries out is follow-up / update calls, this is important for us to ensure that:
- The estimate has been received
- The estimate is correct
- The estimate is competitive
- All the benefits of our service have been explained
- Any additional work is authorised and any change of completion time explained
- Customers know if any additional parts are required and when their car is going to be ready for collection
Davinia also liaises with suppliers to ensure all parts required are ordered on time to coincide with the vehicles arrival on site.
Davinia has many hobbies (probably too many to list!) including:
Walking, resistance training, arts & crafts.
Davinia is also a bit of an Isle of Man TT fan, making the annual pilgrimage to take in not only the racing but also the atmosphere!
Cleaning & Presentation
As a family business we like to involve our family, Isobel is Sarah Nelson's mum.
Isobel comes in twice a week to keep our customer reception and canteen areas immaculately clean.
Our customers and visitors often comment upon the standards of presentation.
Isobel takes great pride in her work and enjoys being part of the team.
Isobel's hobbies include: art work and horse riding.
Sarah has been heavily involved with Complete Car Cosmetics since the inception and has also been in the motor trade for many years, working with high-end brands such as Audi, Mercedes and Lexus.
Sarah has a great eye for detail and is responsible for areas such as:
- Credit Account management
- Health and safety
- Social media / website
- Equipment maintenance recording
- Sarah's hobbies include: family activities, gym training and skiing
Chris has a great passion for Cars, motorbikes, bikes (anything with wheels really) and from a very young age, has always been obsessed with them!
At 16 years old Chris was thrilled to begin working in the motor trade as an apprentice at the Derby VW / Audi dealership in 1991 and was right in his element.
After completing his apprenticeship, the next 7 years were spent at Toyota Manufacturing UK, repairing bodywork on brand new vehicles to a very high standard, gaining recognition in specialist areas such as paintless dent removal.
Not the biggest fan of the night shift, it was time to move back into the accident repair business and the next 8 years were spent working his way up the ladder to become business manager at a prestige bodyshop.
In 2007 Chris finally decided it was time to start his own business and that's when Complete Car Cosmetics was born.
Even through the 2008 recession the company has seen consistent growth, unrivalled quality of service and finish being amongst the business's core philosophies.
Chris manages the day to day running of the workshop, estimating and direction of the business.
Chris's hobbies include: family activities, road & mountain cycling, strength training and running.