About Us

Complete Car Cosmetics, established in 2007, is more than just a traditional bodyshop. We specialize in offering solutions far beyond that expected of a traditional repairer.

Our Company

Within our premises in Derby, we deliver a tailor-made repair service to both trade and retail clients that not only encompasses a wide range of cost-effective (smart) repair techniques, but also has the facility to carry out larger repairs.

We also carry out paintwork detailing, removing minor scratches, surface contamination etc, restoring the factory deep gloss finish and applying paint sealant products to maintain and protect.

We believe in developing relationships with our customers, providing individual solutions for vehicle owners that appreciate their vehicles appearance and also wish to maintain its future value.

Our Office & Workshop Address is:
Complete Car Cosmetics,
Ascot Business Park,
Longbridge Lane,
Derby DE24 8UJ.

Our Registered Company details are:
Complete Car Cosmetics Limited, Company Number: 06407849 registered in England and Wales.
VAT Number: 918 3198 05
Registered Address: Unit 14 Ascot Business Park, Longbridge Lane, Derby, Derbyshire, England, DE24 8UJ.

Our Team

Karl Gibson - paint refinishing

Karl is a fully qualified and registered A.T.A Accredited senior paint technician, this qualification demonstrates both Karl’s and our commitment to the quality of our finished product.

All his certificates can be found being proudly displayed in our customer reception area.

A perfectionist in paint and polish, Karl is very capable of applying his knowledge to ensure a flawless finish in all his work.

Karl has 22 years experience, 18 years within bodyshops, 8 years as an ATA senior paint technician, gaining experience and qualifications whilst working at large dealership based bodyshops as well as smaller independent repair centres.

Karl’s hobbies include: spending time with the family, running, weight training and 5-a-side football.


Dan Hurt - panel repair

Dan specialises in the fine art of panel beating, taking on the more tricky, challenging panel repairs.

There’s not a lot that we throw at Dan that he can’t handle, an absolute wizard with our specialist dent pulling equipment and a master craftsman at shaping filler.

Dan is also highly experienced in the removal, fitting and re-aligning of body panels.

Dan’s hobbies include: family activities, football and relaxing with a cold drink!

Simon Smedley

Simon has been in the motor trade for many years & in this time has worked for several large dealerships (including prestige)

As a multi-skilled member of staff Simon is able to strip & refit parts, repair light panel damage, prepare areas ready for paint, repair alloy wheels and machine polish / buff.

Simon’s hobbies include, classic cars, restoring his classic mini and following the British Touring Car Championship.


Steve Harrison - paint technician

Steve is an experienced and fully qualified paint technician who, despite being our most recent recruit, has settled in to our ways and standards incredibly quickly.

With a vast experience of paint refinishing gained at large and small body repair facilities Steve brings great knowledge to the business.

Steve’s hobbies Include :

  • Spending time with the family
  • Cycling
  • Classic VW’s

Ray Lewis - collections, drop-offs, valeting & cleaning

Ray is a key member of our team who whilst taking his job seriously, also brings a lighthearted bit of fun and humour.

Quite often Ray will collect / drop off customers and the feedback we receive is great, everyone loves Ray!

One of his responsibilities is ensuring vehicles are valeted before being collected, the finishing touch is incredibly important to us and Ray prides himself in his standards.

Ray also maintains our workshops, ensuring everywhere is kept spotlessly clean from wall to wall, the floor well swept, bins emptied and everything in its correct place.

Ray’s hobbies include: spending time with the family, playing cards and holidaying.


Maurice Curtain - collections, drop-offs, valeting & cleaning

Maurice is a valued member of our valeting / workshop cleaning team.

One of Maurice’s responsibilities is ensuring vehicles are valeted before being collected, the finishing touch is incredibly important to us and Maurice prides himself in his standards.

Maurice also maintains our workshops, ensuring everywhere is kept spotlessly clean from wall to wall, the floor well swept, bins emptied and everything in its correct place.

Maurice’s Hobbies include open water swimming, cycling and supporting DCFC.



Elizabeth Bates - customer service

‘Liz’ works part time and manages our front of house operations in a friendly yet professional manner.
Liz’s daily tasks include:

  • Handling incoming calls & enquiries
  • Taking customers details for initial quotations
  • Checking customers in
  • Handing over courtesy vehicles
  • General administration
  • Working with Sarah Nelson to ensure workplace health & safety is maintained and recorded.

When not at work Liz enjoys cycling, family time and up-cycling furniture.

Isobel Lynam - cleaning & presentation

As a family business we like to involve our family, Isobel is Sarah Nelson’s mum.

Isobel comes in twice a week to keep our customer reception and canteen areas immaculately clean.

Our customers and visitors often comment upon the standards of presentation.

Isobel takes great pride in her work and enjoys being part of the team.

Isobel’s hobbies include: art work and horse riding.



Sarah Nelson - director

Sarah has been heavily involved with Complete Car Cosmetics since the inception and has also been in the motor trade for many years, working with high-end brands such as Audi, Mercedes and Lexus.

Sarah has a great eye for detail and is responsible for areas such as:

  • Credit Account management
  • Health and safety
  • Social media / website
  • Advertising
  • Equipment maintenance recording
  • Sarah’s hobbies include: family activities, gym training and skiing




Chris Nelson - director

Chris has a great passion for Cars, motorbikes, bikes (anything with wheels really) and from a very young age, has always been obsessed with them!

At 16 years old Chris was thrilled to begin working in the motor trade as an apprentice at the Derby VW / Audi dealership in 1991 and was right in his element.

After completing his apprenticeship, the next 7 years were spent at Toyota Manufacturing UK, repairing bodywork on brand new vehicles to a very high standard, gaining recognition in specialist areas such as paintless dent removal.

Not the biggest fan of the night shift, it was time to move back into the accident repair business and the next 8 years were spent working his way up the ladder to become business manager at a prestige bodyshop.

In 2007 Chris finally decided it was time to start his own business and that’s when Complete Car Cosmetics was born.

Even through the 2008 recession the company has seen consistent growth, unrivalled quality of service and finish being amongst the business’s core philosophies.

Chris manages the day to day running of the workshop, estimating and direction of the business.

Chris’s hobbies include: family activities, road & mountain cycling, strength training and running.

Courtesy Cars

No matter what you drive, we understand your car is as much a necessity as it is a luxury.

To ensure our service causes no inconvenience whatsoever, we can supply you with one of our own courtesy cars whilst your car is being repaired*.

All our courtesy cars are:

  • Fully insured
  • Cost from as little as £6 per day (subject to minimum driving conditions)
  • Less than a year old
  • Supplied valeted
  • Available as 3 and 5 door models


*Full, current UK license must be presented, minimum age 21 years old / 2 years driving experience and maximum 9 penalty points.

All terms and conditions available upon request.

Our Facilities

Complete Car Cosmetics Derbyshire is located on Longbridge Lane, off Ascot Drive, Derby. Our premises are fully equipped with a large, light, clean and spacious workshop housing a full size spray booth and paint matching / mix room.

Located close to Derby City Centre with good links to the railway station and major routes such as the A50, A52, A38 and M1. We are conveniently placed if you wish to go to work or carry out some shopping while your vehicle is with us.

We also offer a local collection and delivery service for which we are fully insured to drive your vehicle.

To minimise any inconvenience whilst repairs are being carried out, we offer a free courtesy car to all customers.

Our customer reception lounge has a comfortable seating area with coffee, tea and soft drinks available.

Minor repairs such as paintless dent removal or windscreen chips can be carried out while you wait although we usually need to book the vehicle in, in advance.

For your peace of mind all vehicles are completely secure in our care, the workshop is surrounded by a high fence, insured, alarmed and monitored with full CCTV throughout the entire building.

Ben Eaton
4 days ago

Can't thank them enough. Extremely high standard of work, very professional and very friendly team.

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Maria Holman
5 days ago

Thank you to Chris & his team for your excellent knowledge,professionalism & very friendly service from start to finish.
The colour match on a VW Viper Green “touch up” was unrecognisable by using the latest camera technology to get this perfect match.

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Andy Thomas
1 month ago

Any of my friends need their cars repaired after a bump these guys are first class, sorted ours out to perfection.

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Sara Ferdinando
2 months ago

I can not recommend Complete Car Cosmetics enough!

I needed a couple of ‘incidents’ 🙈 erasing from my evoque relatively quickly and Chris went above and beyond to fit me in.

Chris and the team were extremely...

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Helen Walker
2 months ago

Highly recommend Chris and the team. We recently gave them the task of a complete colour change respray and a few body repairs to our VW campervan and could not be more pleased with the results. He’s like a new van and we’ve had so...

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Lee Greatorex
3 months ago

Thank you very much for the highly professional job you did on the respray of my car bumper
Cheers to Chris and the team

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Lease Car, Company Car, or Own Car?

  • If your lease or company car is due for return, arrange for the repairs to be carried out beforehand, thus avoiding the financial penalties incurred when returning with damage.
  • Your own car – whether it’s your pride and joy, or if you just want to retain the value of your investment in your vehicle, we can remove any visible sign of damage without leaving a trace.
  • A restoration or customisation project that requires large amounts of preparation and paintwork we can save you time and money.



Any make gets a Lifetime Guarantee

Our team of highly skilled technicians are all fully qualified and experienced to carry out paint and body repairs to any make and model of vehicle including prestige cars such as Aston Martin, Audi, Bentley, BMW, Lexus, Mercedes Benz, Range Rover, Land Rover, Porsche as well as volume brands such as Chrysler, Citroen, Ford, Hyundai, Isuzu, Mazda, Mitsubishi, Nissan, Peugeot, Renault, Seat, Volvo and VW.

We are so confident in our products, processes and standards that we offer the ultimate reassurance by placing a LIFETIME GUARANTEE on all of our bodywork*.

 * please see our Terms & Conditions for more information.

Complete Car Cosmetics, based in Derby less than 10 miles from the M1. We specialize in repairs to bodywork on all types of vehicles including cars, vans, motorbikes and motorhomes.

Opening Times:

Mon-Fri: 08:30 - 17:00
Sat: 08:30 - 12:30


DerbyshireTrustedTraderComplete Car Cosmetics
Ascot Business Park,
Longbridge Lane,
Derby DE24 8UJ


01332 757676
Request a quote or call-back