Testimonials

Customer Testimonials

Matthew Pearson
Matthew Pearson
09:56 24 May 19
This company has built an excellent reputation in Derby and beyond and it's well deserved. Their work is exceptional and is the only place I would take my car. They are very competitive even for really small jobs like the repair today on my Jag.
Eric Grimshaw
Eric Grimshaw
16:37 21 May 19
Have just collected my car from Complete Car Cosmetics and would like to thank Chris and the Team for an excellent job, friendly and efficient service. Not only has the repair been done to a high standard, but it was done to both the time and price quoted. Will certainly use them again (although I hope I don't have to). Thanks again go to all.
Nikki Gibson
Nikki Gibson
21:11 17 May 19
Chris and his team repaired my car, after a car drove into the side of me. It was all completed through the insurance company and Chris managed this perfectly. I was informed of the progress on my car every step of the way and the finished product was amazing, it was back to brand new in only a couple of days. Such a dedicated and caring team of professionals. I would highly recommend this garage to anyone, i have never been so well looked after and so astounded at such a perfectly finished job.Thank you to you all.
Michael Sanderson
Michael Sanderson
20:14 10 May 19
Chris, Emma, and the team did a great job a few months ago of finishing a poor job started by my insurance company after the car was broken into and the rear end needed paint. Work was completed on time and as requested and billed directly to the insurance company. A small dent near to the work area was also pulled out free of charge, and the whole thing valeted. During this time I had a well speccd little courtesy car free of charge. Having had a great service previously, when someone drove across the front of the car in a car park, and I needed to avoid using insurance to avoid a second claim, this place was the natural choice. As expected, work completed on time, to a high standard, with a lifetime guarantee and the free of charge courtesy car again. This team do what they say they're going to do, when they say they're going to do it, and for the price they said they'd do it for. A given, you'd think, but having had experience of others, quite a rare gem. Great service from start to finish, will be back with the other car for the stone chips blowing in.Thanks complete car cosmetics.
Brands 2025
Brands 2025
13:33 10 May 19
Really good service! Came in for scratches on my front bumper, where a van had hit me and the finish was amazing, was repaired to a very high standard, using high quality products. Very professional attitude from Chris, Liz and Emma, made me feel very welcome. Bonus that I was able to use a courtesy car at no extra charge. 100% would recommend as it offerers good value for money, life time guarantee on the paintwork and professional repairs. Thanks complete car cosmetics.
Andrew Brailsford
Andrew Brailsford
11:42 24 Apr 19
Had a small scratch on my 19 vw golf, estimator took a look to get a quote. Comes out with some products and buffed it out there and then for free! Amazing customer service and would recommend to anyone. I'll be coming back if any more work is needed!!!
mansells furniture
mansells furniture
13:54 08 Apr 19
Thank you, Chris and team for doing such a great job on my Audi A5. I recommend Car Cosmetics to anyone looking for repairs from scratches to complete bodywork. Well done Chris.
Ant Massey
Ant Massey
20:34 03 Apr 19
I had a dint and a few deep scratches in the middle of my back door caused by another car door hitting it. Right from quoting to finishing I could not fault them at all, the work has been done to a fantastic standard. I could not be happier with the work done, time taken, price and the friendliness of all staff. I would recommend them to anyone!
Simon Technical
Simon Technical
19:16 30 Mar 19
Chris managed out my Ferarri 308 gtsi 1982, I purchased the car from Florida and the car when received was 50 shades of red, tired and looking like it was 1982...Within 3 weeks the car was finished and looking better than when it came out of the factory, flawless perfect and unbelievable, this would win shows, the team at CC have performed a miracle, 1st class, I would recommend anybody who has a super car, the cost was great value for money and worth every penny.... a big thanks to Car Cosmetics today for a 1st class job....Simon
Jane Tomlinson
Jane Tomlinson
08:19 17 Mar 19
Great service. All the team were excellent. My car looks like new!
James Peach
James Peach
18:38 17 Jan 19
Excellent customer service from Chris and team, they were very professional and friendly. Our car had a number of cosmetic issues we thought were unrepairable however, we were definitely wrong and our car looks brand new! The price was very reasonable and we will certainly recommend to our friends and family. Thanks once again for such an excellent transformation! We are so pleased!
Christoph
Christoph
22:45 10 Jan 19
I had rust begin to bubble the surface of my wheel arch and wanted to stem the spread quickly. I found complete car cosmetics throug Google, brought my car to get a quote and was shown where my car had actually had previous repair work, which had finally let go and started to rust. Chris & his team know their trade very well, and the level of quality and workmanship is very high. After 3 days I got my car back and couldn't tell there had ever been any imperfections at all. Very confidence inspiring at every step, I rarely give recommendations but feel comfortable directing friends & family here in the future. Thank you guys!
Heather Lilley
Heather Lilley
19:09 10 Jan 19
Excellent service provided to repair my car door. Good communication to arrange details and dates. Highly recommended!
Peter Karpinskyj
Peter Karpinskyj
13:41 02 Jan 19
A kind person bumped into my RCZ in a car park and thought it best to drive off, leaving me with a big dent over the rear wheel arch.A Google search threw up Complete Car Cosmetics amongst others. Good reviews, convinced me to book my car in.Well I couldn't be more pleased with the work, also had a couple of scuffs done on my alloys and brake calipers and hubs blackened, again excellent results and professional service, and would thoroughly recommend them.
Steph Liveley
Steph Liveley
17:31 18 Dec 18
I can honestly say that I was very happy with the repair job. They are a very friendly but professional group of people. Nothing was too much trouble, willing to take you home and pick you up. Kept me informed of the progress of my repair. The car was wonderfully valeted inside and out. I would highly recommended this company.
John Moore
John Moore
16:51 12 Dec 18
Very pleased with the completed repair. Professional, helpful and courteous service. The second time I have used this company.
Marco Orru
Marco Orru
14:26 08 Dec 18
Professional and quality service. Great people and a good attention to detail!
Matt Buckland
Matt Buckland
17:15 26 Nov 18
Chris and his team at Complete Car Cosmetics have just delivered a truly professional job once again. The restoration work to the rear panel on my Range Rover is perfect and all completed in under a day! Great job, craftsmanship at its finest and a brilliantly competitive price.
Elliot Brett
Elliot Brett
10:07 19 Nov 18
Highly recommend Chris and the team, very professional finish at a reasonable price.. Fantastic customer service as well!
Matthew hockey
Matthew hockey
14:01 04 Nov 18
I can’t recommend this company Enough.. Chris Nelson and his team are Magician Masters.I had a scrape on the front of my Land Rover discovery paintwork and bumper . I took the car to Chirs and he gave me a very good quote and i booked the car in ..We received a very nice free courtesy car for the period while the work was carried out on our car.Two days later the car was ready and the finished product was fantastic.. they had not only fixed the paintwork and bumper to like new but also valeted the car to showroom standards..it looks outstanding.The service that i Received was 2nd to none and would recommend this company to anyone looking for a team that go Above and beyond in Excellence.Thank you very much Complet car Cosmetics teamM.hockey
Sam Dauncey
Sam Dauncey
14:45 12 Oct 18
Great reaults from a genuinly trust worthy firm. I'm always incredibly anxious about leaving my car with anyone, for any work, but after my recent experience (touch up on my pride and joy import subaru) i wouldn't hesistate in going back to CCC with future jobs (on this or other cars) or in reccomending them to a friend. Thank you Chris and co.
Alice
Alice
21:57 31 Aug 18
Brilliant place. Customer service was excellent. Break down of quote sent, so you know in detail where your money has gone. Payed as quoted. Work carried out within estimated time frame. Can't tell there was deep scratches and dents at all. My jeep renegade is good as new. Courtesy car was brilliant and allowed me to carry on as normal. Took alot of stress out of it.Would highly recommend for anyone and will use again (hopefully I won't need to)
Matt Allen
Matt Allen
08:30 26 Aug 18
I had a deep dent and scratch on the bonnet of my CRV. These guys did an amazing job of matching the paint colour-you really couldn't tell it had been done. I can't recommend them enough-customer service was excellent, the pricing competitive-you really can't go wrong. They are definitely one of the best companies I have dealt with in the last few years.
Sim G
Sim G
12:26 16 Aug 18
My Vauxhall Corsa got a big deep dent on the front wing didn’t think it would come out but Chris got it out with PDR & now you can’t tell, great job at a great price.Thanks a lot ChrisCheers Jake
Gurj Rai
Gurj Rai
15:05 19 Jul 18
Top notch service. Quality of work is without comparison. Thank!
Stuart Robertson
Stuart Robertson
15:00 14 Jul 18
After Stevie Wonder cycled into the back of my Honda I ended up with a nasty dint, took it to Complete Car Cosmetics who price matched a quote I already had also supplied me with a courtesy car at no extra cost as they did a superb job, I would say I'm fussy and I was very pleased with the quality job they did.I will be using them in future if anything unforseen happens to my cars.
A.J Lawther
A.J Lawther
11:31 16 Jun 18
Complete Car Cosmetics did an incredible job restoring my Mk2 Golf GTI! The car's body had a few issues that needed sorting; an area of rust, some plastic work scuffs and general paint chips. I had some concerns with the car being nearly 30 years old. Will the paint match? Will it be restorable with rust damage? I wanted to keep it as original as possible.I had no need to be concerned! The paint match was spot on, can't even tell the difference. All the rust has been removed. Plastic scuffs were repaired and retextured to match. Quality work all round!Thanks Complete Car Cosmetics for restoring my Mk2!
Phil Best
Phil Best
15:56 13 Apr 18
Excellent Job completed by Chris and his team after I inadvertently backed my car into a post (even though it does have a reversing camera !) slightly embarrassing. Perfect job with a new bumper and repaired tailgate, you cant tell at all, although I can still hear the crunch ! Thanks Chris
John Harper
John Harper
18:34 27 Mar 18
Many thanks to Chris and his team for fully repairing the damage to my near side wing on my businesses Mercedes Citan. It all looks superb!! First class workmanship. Reasonable prices anda courtesy car...... I can't recommend these guys enough!!
annah siddall
annah siddall
11:02 01 Mar 18
Fantastic service from Complete Car Cosmetics! My car had a bump on the rear wing and it needed repainting. When I collected it I couldn't believe my eyes! It was amazing! Like brand new again. I was so pleased with it, it was perfect. My second surprise was that they cleaned the inside of the car for me as well! Great friendly team and very professional service. The courtesy car was lovely and clean with a full tank of petrol. I will always use Complete Car Cosmetics and will recommend to my friends and family.
Luqman Hussain
Luqman Hussain
19:32 27 Jan 18
Excellent customer service! These gents went above and beyond by waiting for me after working hours as well as giving my car back in immaculate condition! I definitely recommend them to everyone who wants a good for a good price. Thanks guys
See All Reviews Write a review

Dear Chris,

We just wanted to say thank you so much for the fantastic job you and your team made of our Audi TT, it looks like the day we picked it up when it was new. What a great service, the courtesy car, speed of completing the paint job and the valeting of the car was all first class. We will certainly be recommending you to all our family and friends.

Many thanks

Nicki & Adrian

"A few months ago I achieved a lifelong dream of owning an Aston, albeit second hand. I've been besotted with her. I was gutted when I brushed the wing on brickwork getting her out of our rather narrow garage. It was only a graze but it broke my heart. I contacted an "official" AM dealership who never bothered calling me back. I was tipped off about Complete Car Cosmetics by a friend who had used them before for his DB9. His words were "top bloke, top job, great price, look no further".

I contacted Chris at CC and he couldn't have been more helpful. The job was done very promptly and when I heard him say "She's perfect" on the phone, I was very pleased but slightly dubious - perfect is a very big ask.

I know where the graze was and the repair is absolutely, completely and utterly, 110%, perfect. It is impossible to tell it has ever been repaired. The colour match and the surface finish are just impeccable. At the same time as the repair, they sorted out a few minor chips that she'd already had when I bought her, and they did a great job on the alloys which look brand new.

I'm delighted with the job and with the service and I can't recommend this outfit highly enough. Forget the big flash show-rooms. If you need a proper cosmetic job doing on your car, go and talk to this family run business. "

Jon Mills

Hi Chris,

I just wanted to thank you and your team so much for getting my car sorted out on the 26th May.

I am so impressed with how quickly you helped me get the repairs and re-spray done before I went on my holidays, a two day turn around was fantastic and it came back washed.

I have not hesitated in making sure that all my friends know about your company and the great service you provide.

All the best wishes to you and your team.

Pam

I called in at their workshop with what I thought was a scratch around the wheel arch on my car; Chris from Complete Car Cosmetics took a look at what I thought would need his attention, he went back into the workshop and reappeared with some cutting compound: Job done!

I would definitely recommend the team at Complete Car Cosmetics based on their honesty (in my case) as well as the quality of their work that I have seen.

Many thanks,

Keith.

I am delighted with the wheel refurbishments and Williams synthetic coat treatment on my Mercedes SL320 - a fabulous result and excellent service given by your team!

The bodywork finish is so shiny I can't see the end of the bonnet!!!!

Many thanks for a superb job.

Hazel

I would just like to thank Chris, Paul, and team for an excellent, professional job on my Astra rear bumper, I cannot believe the paint match, absolutely perfect.

I also had scratch damage on my off-side rear door that Chris said he would attend to, which was polished out. The attention to detail on every aspect of the job was second to none.

Many thanks,

Jan

Dear Chris,

Thank you so much for restoring my Audi A4 back to perfect condition after damage it sustained.

I am delighted with the immaculate repair and the sparkling state my car was in when I collected it.

I will definitely recommend your company, Complete Car Cosmetics, to friends and others who may need your
help.

Again thank you,

Kath Heap

Chris,

I just wanted to drop you a line to say how pleased I was with the fantastic service you and your team provided before, during and after the repairs you carried out on my car. Most important of all, and the thing that sets you and your business apart from the competition, is your refreshing honesty and trustworthiness. The quality of the repair is first class and I'm delighted with the outcome. The fact that it was all completed for less than your original quotation was just the icing on the cake, as well as further testament to your customer-focused honesty and integrity.

Thank you very much.
James Bell

I have used Complete Car Cosmetics to look after my ever expanding corporate fleet for several years now. Chris and his team have been absolutely invaluable in doing a first class job whilst keeping their invoices sharp.

Chris and his team have saved me thousands over the years in avoiding the penalties that contract hire companies like to charge.

I recently took delivery of a carbon bicycle frame, to my horror on carefully removing the packaging, it was scratched. As it was the last one in the UK my choices were to live with it, or return it…enter Complete Car Cosmetics.

Chris repaired and painted what was an intricate design. I am known for being ‘somewhat difficult’ to please and yet even with the benefit of knowing it had been repainted, it was absolutely impossible to tell.

In my experience, you can trust them to make sure that whatever the problem, it looks like it never happened!

Regards,
John Hopkinson
Operations Manager, Node4 Limited

Chris,

As you know, I was very apprehensive and nervous when I brought my Lexus LS to you. I needn't have been. You and your team have done a superb job - an exact colour match and a beautiful finish. I would have no hesitation in using your services again and I would certainly recommend you to anyone who wants an exceptional job at the right price.

Thanks
Martin Wagstaff

Dear Chris,

I just wanted to say thank you for the excellent work you've done in making the exterior of the passenger door of my BMW 525D look as good as new and for your prompt and efficient service.

The door was damaged when someone broke into my car a couple of months ago by smashing the passenger side window after first attacking the metallic door surround with a screwdriver.

My insurance covered the cost of replacing the glass in the window but I was left with the unsightly screwdriver marks on the door surround and scratches to the plastic trim and had been informed that I needed a new door by the BMW main dealer, which would have been pretty expensive.

However, having got to know you through our BNI networking group and being impressed by your passion for doing a job properly no matter how big or small I asked you for your professional opinion and was pleasantly surprised when you said it could be repaired and at a fraction of the cost of a new door!

So, we arranged to swap cars one Friday morning after our BNI meeting a few weeks ago with me borrowing your courtesy car so that I didn't have to take any time off work, whilst you drove mine back to your workshop in Derby ready to fit the pre-ordered parts.

I collected the car the following day and as mentioned above, it looked as good as new and you'd even washed and waxed the whole exterior of the car so it was gleaming!
So, once again a big thank you to you and I shall have no hesitation in using you again and in recommending you to family, friends, colleagues and clients alike.

Kind regards.

Yours sincerely,

David Coleman FMAAT
Director

To view all our Facebook reviews please click here.